1. Digital delivery
Because digital files may be delivered or accessed immediately after payment, purchases are generally final once access has been provided, except where applicable consumer law requires otherwise.
2. Technical problems
If a download link does not arrive, a file is corrupted, or access does not work, contact support with the purchase email and order reference. Reasonable efforts will be made to restore access or provide a replacement file.
3. Duplicate or unauthorized charges
Contact support promptly if you believe you were charged twice or a payment was unauthorized. The checkout provider may require additional verification.
4. Product description
The website provides real sample pages and a demo PDF so buyers can inspect the style and format before purchase. A change of mind after successful digital delivery may not qualify for a refund unless required by law.
5. Request window
For delivery or file-access problems, contact support within 14 days of purchase. Include your order number, purchase email, and a description or screenshot of the issue.
6. Statutory rights
Nothing in this policy limits rights that cannot legally be excluded in your country or region.
7. Seller and refund contact
Refund and payment-related requests should be sent to the seller using the contact details below:
- Seller / payment recipient: ПАТИК БОГДАН ОЛЕГОВИЧ
- Tax ID (Ukraine): 3678404819
- Bank: АТ "Райффайзен Банк"
- IBAN: UA47 3003 3500 0000 0260 0724 7506 6
- Email: patykbogban19@gmail.com
Please include the purchase email, payment or order reference, purchase date, and a short description of the issue so the request can be identified.